Local American Family Insurance Agent Scott Bazz, earns

third Distinguished Insurance Agency distinction

from J.D.Power and Associates

Lakewood American Family

Lakewood, Co - Scott Bazz, an American Family Agent in Lakewood, CO, has been famous for customer satisfaction excellence under the J.D. Power and Affiliates Distinguished Insurance Agency Program.SM Bazz brings together other American Family providers who have demonstrated the highest level of commitment to outstanding customer service.

Lakewood American Family

Bazz may be an agent for American Family since January, 1996. His workplace is located at 10395 W. Colfax Ave., Ste. 344, Lakewood CO 80215. Other contact information is 303-233-4428 and also sbazz@amfam.com.

“This is our sixth year of applying the Recognized Insurance Agency criteria to our agents,” said Jack Salzwedel, American Loved ones president and chief running officer. “With each passing appointments quarter, American Family has witnessed an improvement in customer service. Our own agents are strongly attuned on the needs of our customers and just how best to meet those requirements.”

Bazz has qualified for this prize for three consecutive years.

The actual service excellence distinction has been determined through a two-part evaluation process conducted by J.D. Power and Associates. The 1st part consists of a customer satisfaction review, which measures customers’ overall exposure to their current American Loved ones agent. In order to proceed to the second step, agents need to meet or exceed the standards measured on a national benchmark established by J.D. Power and Associates’ yearly auto and home insurance customer care studies. Only agencies that conduct in the top 20 percent of agencies nationwide based on customer satisfaction surveys are eligible to become a Distinguished Insurance Agency.

Agents who meet or surpass the overall countrywide average must then pass a rigorous on-site evaluation based on a few best practice areas: practical reviews of customer insurance needs, claims handling, optimistic customer contacts, responsiveness and offices.

American Family Lakewood

About American Family Insurance

Based in Madison,Wis., American Family Insurance coverage offers auto, homeowners, living, health, commercial and farm/ranch insurance in 19 states. American Loved ones are the nation’s third-largest mutual property/casualty insurance company as well as 14th-largest property/casualty insurance group.

American Family Lakewood